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Privacy Policy
Last Updated: May 16, 2025
Introduction
At Alpha Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our e-commerce platform for electronics and technology products in Tunisia.
Definitions
- Service: Our website https://www.alphatech.tn
- Personal Data: Information that identifies or can identify an individual
- Cookies: Small files stored on your device by our website
- Device: Any internet-connected device accessing our Service
Data Collection
Personal Information
When using our Service, we may collect:
- Email address
- Shipping address
- Payment information (processed securely through PCI-compliant gateways)
- Order history
Automated Collection
We automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
Tracking Technologies
We use cookies and similar technologies for:
- Essential website functions
- Order processing
- User preference storage
- Analytics and performance monitoring
Data Usage
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Send technical notices and updates
- Prevent fraud and ensure security
Data Sharing
We may share information with:
- Payment processors (Carte Bancaire, CIB)
- Shipping providers (Tunisian Post, DHL Tunisia)
- Service providers (hosting, analytics)
- Legal authorities when required
Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business operations
Stay in Touch
Alpha TechStreet XX XXXX - Charguia 1Tunis, TunisiaEmail: contact@alphatech.comPhone: (+216) 28888XXX
This policy may be updated periodically. We encourage you to review it regularly.